2011 - Power/gas
The client had identified that they needed to improve their management of process safety risks. A key element of this was human factors, with Critical Task Analysis being a defined as a deliverable for all facilities. Andy was tasked with assisting eight sites around the UK with identifying critical operations and maintenance tasks, carrying out task and human error analyses; and recommending improvements to the way human factors risks were being managed. All personnel involved were impressed with the practicality of the methods Andy used and Andy's ability to identify areas for improvement.