2011 - Chemical
The client was expecting to be upgrade various aspects of a number of control rooms over the coming months and years. They realised that in the past human factors had not received much attention when designing or planning changes to control rooms, and that this had sometimes caused them problems. Also, they recognised there were some regulatory requirements. Andy was asked to develop an in-house standard that could be used when designing and reviewing control rooms. It referred to published standards, guides and good practices; but also provided practical guidance and insights gained for Andy's experiences with control room. The result was a relatively simple document that summarised all the key human factors and ergonomics issues associated with control rooms along with advice for assessing and managing design and change processes.