2008 - Waste incinerator
The client had been asked by their inspector about their plans to address human factors within their COMAH report. Andy was asked to present two one day courses to staff from a number of sites as a general introduction. Also, he facilitated a number of workshops where critical tasks were subject to task analysis and human HAZOP. The result was some much improved procedures and a much better understanding of the human factors risks. The client adopted the techniques as a key part of developing procedures and managing change. They found that the training Andy had provided had quickly allowed them to address human factors with minimal support.