2005 - Gas

Operation of the client's major hazard site includes a significant number of actions performed from a central control room. Over the years the plant being operated has changed, new control equipment had been installed and the control room had been generally rearranged with little control. Andy was asked to evaluate the ergonomics. Andy's study involved observation, discussion and task analysis. His conclusion was that the basic physical environment (heating, lighting etc.) was adequate, but that there were significant concerns about how various control screens and communications are arranged. Andy made a number of suggestions for rearranging the current equipment to make improvements in the short term, and advised that more wide ranging improvements will be required in the future.